Ramada Istanbul Grand Bazaar

Stay was as expected. Was able to get directions and walk to major sights about 15-20 minutes. Room was clean but very small. Restaurant convenient but not enough menu variety for me. Helpful with booking taxi pickups.

Our trip started off by me being slightly underwhelmed by the room we received as it did not match the pictures I had seen. It was explained to me that they had different versions of the same room but they immediately moved me to the top floor into a more spacious room with a balcony that included a table area. The staff was very friendly and helpful throughout our stay. The hotel itself was about a 20-25 minute walk to the main tourist attractions, which is close enough but yet far enough to be away from the noise and hustle and bustle. I actually preferred it this way. Restaurants and cafes were nearby so you did not have to go too far. Breakfast at the hotel was excellent and varied. There were choices of cereal, salads, potato salads, cheese salads, fruit salads, plain yoghurt, fruit yoghurt, cold meats, bread, baguettes, croissants, chocolatines and every type of egg you could want. The head chef was very polite and friendly and would make you fresh fried eggs or omelette whilst you waited. Always with a smile on his face. We really enjoyed our trip and having a really good hotel was an important part of that.

The staff are professional and friendly. Mr. Serdem helped us to accommodate our needs. We arrived early due to a change in our flight. He was very keen to support us. Throughout our stay for 10 days, he went extra miles to provide us with all the information about everything in the country to ensure we are enjoying our stay. Although the hotel is 4 stars rank but the professionalism of Mr. Serdom and his team make us experience 5 stars treatment. Also Mr. Aldar was very kind to us since arrival. I can't miss the beautiful lady from the housekeeping dept. the smile and sincere daily efforts really touched us. Even the young man in the reception who helped us to checkout was standing by our taxi, wishing us a safe trip until the car moved.

Our stay was incredible, we have no complaints only compliments. The highlight of our trip were the fantastic friendly, kind and professional Reception staff who were both 'Kerim & Mehmet' they were warm and welcoming ever since we set foot into the hotel & constantly checked up on us throughout our stay, we were ill towards the ending of our stay and they even provided medical aid such as plasters and pain meds to our room and went above and beyond to make sure that we were comfortable, I did not have the correct laptop cable with me during my trip, Kerim went out of his way to locate it so that I was able to use my laptop, he also assisted us with contact details for stores that we were looking for, I couldn't be more grateful for his assistance in making our stay a breeze, they've left such a good Impression that we will surely be back at a the hotel because of the FANTASTIC SERVICE! Coskun was very helpful when trying to order food online, at just past 11:30 pm he assisted me by calling the restaurant and also allowing me to use his contact number to order off the delivery app, he was a good guy! Sedredm was a very kind guy at reception. Muhammed who is part of room service was extremely helpful with bringing condiments to our room, he also assisted us kindly with our luggage. Breakfast Staff were very kind towards us everyday! Thanks God the wholesome breakfast, we thoroughly enjoyed. 11/10 We highly recommend this hotel. We were blessed to have crossed paths with such incredible staff like these.

Staff were great, very professional and friendly, the room where overall clean and cleaning staff done remarkable work in maintaining it clean, and the hotel is in one of the best locations in Istanbul